Terms and Conditions

1. Privacy / data protection policy

In accordance with the provisions of the Personal Data Protection regulations, we inform you that you are providing your personal data to the Treatment Manager THE ENTITY, WeLoveweb.eu with NIF: ESY5853578T at Avenida del Gaviero F2, edf. Nerja, 1-D, 29604, Marbella, Spain.

2. Purpose of the treatment

  • Manage your navigation through the Website
  • Manage the Customer Service service, to respond to doubts, complaints, comments or concerns that you may have regarding the information included on the Website, as well as any other queries you may have.
  • Manage the compliance, maintenance, development and control of any relationships that the ENTITY maintains with you.
  • In the event that you provide us with Personal Data of third parties, you are responsible for having informed and obtained their consent to be provided for the purposes indicated in the corresponding sections of this Privacy and Cookies Policy. Any loss or damage caused to the Platform, to those Responsible for Treatment or to any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user.

The ENTITY may process your personal data in accordance with the following purposes:

3. Legitimation of the processing of your personal data

The legitimacy is based on the consent that you grant us by clicking the button “I ACCEPT THE TERMS AND CONCIDIONS”.

4. Recipients of assignments

We will not give your data to third parties.

5. Rights

Finally, we inform you of your rights regarding data protection.
Right to request access to your personal data.
Right to request rectification or deletion (right to be forgotten).
Right to request the limitation of your treatment, and to oppose the treatment.
Right to data portability.
Right to withdraw your consent.

6. Security measures

WeLoveWeb.eu has implemented the technical and organizational measures necessary to guarantee the security of your personal data and avoid its alteration, loss and unauthorized treatment and / or access, taking into account the state of technology, nature of the stored data and the risks arising from human action or the physical and natural environment to which they are exposed. In compliance with the provisions of the Organic Law on Protection of Personal Data, we inform you that: The data provided is collected in a file owned by WeLoveWeb.eu. The data will be used for the purposes for which they are provided (Obtaining information about the services provided by WeLoveWeb.eu) In accordance with current legislation, you have the right of access, rectification, cancellation and opposition of your data. Also, at any time, you can express your desire NOT to receive any type of advertising. To exercise these rights, you can contact us by phone or by e-mail.

7. Intellectual Property

All the contents that are collected in www.WeLoveWeb.eu unless otherwise indicated, are of an enunciative nature, and not limitative, the graphic design, the source code, the logos, the texts, the graphics, and other elements that appear in the Web page. Likewise, all trade names, trademarks or distinctive signs of any kind contained on the website are protected by law. The owner of the website does not grant any type of license or authorization for personal use to the user on their intellectual and industrial property rights or on any other right related to their website and the services offered therein, without prior permission and written. Therefore, the user acknowledges that the reproduction, distribution, commercialization, transformation, and in general, any other form of exploitation, by any procedure, of all or part of the contents of this website constitutes an infringement of intellectual property rights. and / or industrial owner of the website or the owner thereof.

What are COOKIES

Cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow web pages, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to user.

Technical cookies:

They are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, accessing to parts of restricted access, remember the elements that make up an order, carry out the process of buying an order, make the request for registration or participation in an event, use security elements during navigation, store content for the dissemination of videos or sound or share content through social networks.

Personalization cookies:

They are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which the service is accessed, the regional configuration from where you access the service, etc.

Analysis cookies:

They are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of websites, applications or platforms and for the preparation of browsing profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the usage data made by the users of the service.

Google Analytics cookies:

intended for the analysis of the web. The information collected is completely anonymous, it does not allow to identify the visitors in any way. In the following link you can obtain detailed information about Google Analytics cookies:

Information Cookies Google Analytics

How to block or delete cookies installed on your computer

If you prefer not to enable cookies, you can block or delete them in your browser:
how to manage cookies in Google Chrome
how to manage cookies in Microsoft Internet Explorer
how to manage cookies in Mozilla FireFox
how to manage cookies in Apple safari

9. Live Chat / Support

When I use the chat support live to (live chat) I accept that my personal data is processed and the use of cookies to participate in a chat processed by We Love Web, for the purpose of Chat / Support, for a period of 30 days according to the GDPR. We use 3CX’s WP Live Chat as our live chat platform. By clicking below to submit this form, you acknowledge that the information you provide now and during the chat will be transferred to WP Live Chat by 3CX for processing in accordance with your Privacy Policy .

8. Ownership of the content of the users’ website

WeLoveWeb.eu does not have the ability to determine the actual owner (s) of the content created or uploaded by the customer or user. Regarding the content (such as websites, web pages and widgets) created or uploaded to the website by a user (WeLoveWeb.eu informs that it has not received any payment, unless expressly stated otherwise according to the licenses it has ), the owner of said content will be considered the user or the owner of said website. WeLoveWeb.eu is not responsible for the content that the client or user uploads or publishes on their website.

9. Fees and payment

WeLoveWeb.eu offers payment services such as web programming, web design, web positioning, hosting and domain among other graphic design services such as the creation of advertising banners for web pages and other services related to the content of web pages. All the services that WeLoveWeb.eu offers are private and their resale of any kind is not allowed unless WeLoveWeb.eu expresses such acts in writing to third parties. All purchases made on WeLoveWeb.eu, the user is strictly prohibited from reselling said products after purchasing them. WeLoveWeb.eu reserves the right to change prices at any time. Please note that, pursuant to contracted services, WeLoveWeb.eu has the right to collect user fees on behalf of the billed services, to process all payments or refunds. If in the event that the project (website, online store or any other type of graphic design or programming) has been delivered and the client has not made the payment after 20 working days, WeLoveWeb.eu will be free to close said project, if The client later decides to reopen said project after the project closes, he can reopen it by paying a cost of € 65 for administration expenses. All fees related to the use of the services or products billed, payment will be requested according to the payment method that the client has chosen, of the options provided by WeLoveWeb.eu. All payments that the client owes to WeLoveWeb.eu will not be automatically charged, an invoice corresponding to the amount to be paid will be sent, if the client does not make the payment of said service WeLoveWeb.eu will take the corresponding measures for the cancellation or disqualification of said services. All prices and fees are non-refundable unless expressly stated, even if such priced services are suspended, interrupted or transferred prior to the end of the term of the services. WeLoveWeb.eu expressly reserves the right to modify prices and rates at any time, and such changes can be published online on the website and take effect immediately without the need to notify any user.

10. Payments and reimbursement.

WeLoveWeb.eu invoiced services are provided with advance payment and installment payments according to what the client or user chooses. WeLoveWeb.eu will make a refund of the amount that the client has paid if the product or service that the client or user has contracted or purchased is not the same or similar to the project planning. With the refund all the work done for the customer has to be destroyed on the customer’s side (server, hosting, website, etc.) and the customer cannot use the refunded service. Custom services, such as custom web design, custom programming or applications, creation of custom banners or animations, custom web pages or other custom web services, no refund will be made unless the product or service is not the same or similar to the planning of the project, in the event that the client or user decides not to continue with the creation of the project, no refund will be made.

11. Prohibitions

The client or user may not: Personify another person or entity or falsely declare or steal the identity of any other person or company or infringe the copyright of any company or person. Upload, publish, send by email, transmit or make available content for which you do not have rights (such as confidential information and intellectual property that you have found out has been disclosed in the framework of labor relations or absolute confidentiality contracts). Upload, post, email or make available advertisements, promotional materials, junk mail, unsolicited bulk mail, chain letters, pyramid schemes, or any other form of unauthorized or requested request. Sending unsolicited bulk emails to promote the website or content, or engaging in unethical marketing or advertising practices or any other practice connected with bulk spam emails, sending content or emails that do not comply with the Law against unsolicited bulk emails (CAN-SPAM) from 2003. Upload, publish, email, transmit or make available material that contains computer viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of computer software or hardware or telecommunications equipment, ov iolar or attempt to violate, intentionally or not, or avoid all applicable ICANN regulations or policies; You agree to indemnify and hold WeLoveWeb.eu harmless from any claim arising from the use of the services that may harm you or any other party.

12. General information

Keep in mind that if the website is in update or testing or maintenance. You understand and accept that the Services may contain software or programming defects, within the update period or later, suffer interruptions and not operate as intended.

13. Customer service

You can contact us through email info@weloveweb.eu or by phone +34 611 690 515 from Monday to Friday from 10am to 7pm. You can contact the technical support department from your CMS management panel or from here.